Every order builds your own customer list — opted-in, exportable, yours. Send receipts and ready-alerts automatically, and the occasional offer that fills a quiet Tuesday.
The moment an order's paid, the customer gets an itemised receipt by SMS or email — whichever they chose at checkout. Reprints and refunds reference the same receipt, and there's a copy in your order history forever.
Not everyone keeps the ticket page open. When staff tap Ready on the till board, Sarnie can text the customer automatically — so they stroll in as the sandwich lands on the counter, not ten minutes early to stand in the way.
Write a message, pick who gets it, send. Promote a new special to everyone, tempt back people who haven't ordered in a month, or move the Tuesday lull with a coffee offer — by SMS, email, or both.
Marketing that keeps you on the right side of your customers — and the ICO.
Customers tick a clear box to hear from you. Receipts and order updates always work; marketing only goes to people who said yes.
Every marketing message carries an instant opt-out (reply STOP, or one click in email). Opt-outs apply immediately, automatically.
It's your shop's data, held for you — export it any time. No marketplace deciding who's allowed to talk to your regulars.
Everything on this page is included in Sarnie Pro — email unlimited, 500 texts a month, sending costs covered. On Basic you can connect your own email/SMS supplier instead — compare plans.
See receipts, ready-alerts and campaigns running in a 20-minute demo.
Book a free demo